We’re incredibly proud of our solid reputation in the Australian marketplace. Quality service is important to us and we are grateful to our customers for their loyalty over the years. Here’s what our customers are saying about Back Centre.
“I’ve been collaborating with Back Centre for many, many years and I cannot speak highly enough about this company; the team and their level of service, the product range and Back Centre’s unique approach to problem solving.
I first began dealing with Back Centre while working with District Nurses and have continued to do so throughout my career and several different organisations.
In all this time, their service has never altered. I have never had a problem – if you’re in a hurry, they can always help out.
I especially like the fact that I can visit the showroom to see for myself the variety of chairs and ergonomic solutions on offer to help resolve issues, before I send staff in to take a look.
Back Centre’s ‘try before you buy’ policy has been incredibly helpful for me in finding the right product for a staff member.
The team is also very happy to work with me to solve specific challenges. I know I can always talk to them about what’s available in the market – and they will even source products for me if I need. Their commitment to problem solving is exceptional.
Most importantly, working with Back Centre helps me to get people back to work quickly, easing pain and saving money. In some instances getting a new chair can take a long time – but not when dealing with Back Centre. Finding a fast solution for a staff member is a positive reinforcement that they are valued – and that their employer is a caring organisation. The prompt and personal service I receive from Back Centre makes all the difference in creating a positive workplace culture.”
Jim Toshach, Senior WHS Consultant, UniSA
“BBOT Pty Ltd has recommended Back Centre as a supplier for clients
The knowledge and experience of Back Centre staff is exemplary and there is
a high level of personalised customer service, along with the ability to trial
equipment prior to purchase to ensure that it is suitable.
I often contact Back Centre to discuss an issue and identify the best
solution. One of the most memorable occasions was when I worked in
collaboration with Back Centre to design a custom chair for a client who was
‘short statured’ as standard chairs did not meet requirements. The
results were excellent.
I can recommend Back Centre to others with confidence, because I know that the staff team is excellent, the company will provide top quality service and goods are delivered promptly. Allowing the trial of chairs and equipment prior to purchase really assists me in providing high quality service to my clients.”
Bernie Bohacik, BBOT
“Pinnacle Workplace Consultants has been utilising Back Centre’s services since our opening in 2000. We truly appreciate Back Centre’s great product range and excellent service, especially their prompt response to enquiries and orders. This is a quality, local business.
The Back Centre team has a great dedication to service. They are willing to resolve any issues and provide the best outcome for the client – promptly and at a reasonable cost.
If our clients ever need to return goods that are faulty or the wrong colour, Back Centre will always respond promptly to sort the issue and then keep us informed every step of the way.
Back Centre has also assisted with customising ergonomic equipment to suit the specific needs of our clients; a service that we think puts Back Centre ahead of the rest.
We recommend supporting this great South Australian business.”
Rachelle Werner, Office Manager, Pinnacle Workplace Consultants
“Ingham’s has been a Back Centre customer for over five years – our main product need is sit/stand desks and we have now purchased more than 20 of these from Back Centre.
We have always been impressed by the way Back Centre will go that ‘extra step’. Every time we need something special – such as a different size or a particular
request – the team is able to help us out. They know how to keep their customers
We know there are cheaper options out there in the market place, but that’s not what we are interested in. We want to get the right product for our staff and we know that Back Centre will only supply high quality furniture, matched by quality service. We have never had an issue, from ordering right through to installation.
If you are looking for a supplier that provides great quality products, excellent service and a ‘can do’ attitude, I recommend you talk to Back Centre.”
Russell Hall, Procurement Manager, Ingham’s Enterprises Pty Limited
“I’ve been dealing with Back Centre for more than 15 years, after discovering the business through advertising via the Occupational Therapists Association. The level of service offered by Back Centre’s friendly, knowledgeable staff is always above and beyond expectations.
I can rely on Back Centre when I need advice, too. If I am onsite with a client and have a problem I can’t solve, I know I can ring and ask for advice at the drop of a hat. The team is always available to provide advice and just as importantly, if they do not have exactly what I need, they will let me know, rather than try and sell a different product. I really value this integrity.
Back Centre will always work with me to find a solution until the correct result is achieved and the client feels well supported.
The superior level of service, integrity in business and free trials of equipment are just three great reasons I keep coming back to Back Centre.”
Helen Moody, Occupational Therapist and Certified Professional Ergonomist, Corporate Health Group